Efficient customer service and in-house spare parts stock
To ensure high performance and reliability, ITALCARRELLI customers can rely on our customer service, with qualified technicians in the company, systems for remote diagnosis and a team of transfer technicians ready at any time for interventions in every part of the world.
We constantly invest in our Customer Care to assist our clients' fleets in a timely and efficient manner, with the best solution for every need, both for maintenance and urgent spare supplies.
All critical components are always available and ready to be shipped on the same day of the request, to have them on-site the next working day.
The components installed on our conveyors are designed and tested to ensure maximum reliability, performance and safety. All our machines are designed to have low maintenance costs and are equipped with diagnostic systems to support, which allow us to minimize it and therefore limit the costs; ITALCARRELLI also pursues a reasonable pricing policy to encourage its customers to use original parts.
