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SERVICES

Stages of support
for our clients

Entrust your self-propelled transporters ITALCARRELLI to those who know them better than anyone else, in all stages of their lifecycle.
PHASE 1

DESIGN

With our qualified engineers and a systematic and multidisciplinary approach, we work together with the customer to find the optimal solution for their specific handling needs.
PHASE 2

SALE

Customized financing or payment deferrals for the purchase of our vehicles, even without opening a letter of credit, or with short and long-term rental services.
PHASE 3

After-sales assistance

Assistance services, scheduled maintenance, and Full Service, inspections, repairs, software upgrades, and retrofits, carried out directly at the customer's facility.

Rental

Thanks to several agreements with banks and financial institutions, we make available to our customers customized financing or payment delays for the purchase of our vehicles, even without opening a letter of credit.
Moreover, we offer short-term and long-term rental services on all our fleet of machines, in order to support with adaptability any extraordinary situation, such as production peaks or other temporary needs. We offer different rental solutions, with multiple benefits

We offer various rental solutions, with multiple benefits:

  • Short-term and long-term rental contracts according to needs;

  • Scheduled maintenance packages on all machines;

  • Solutions for multi-year warranty extension;

  • Rental with “full service” formula: a convenient monthly fee that may include preventive maintenance or both preventive maintenance and curative maintenance plus all the necessary spare parts, calculated according to the number of hours of use of the vehicle. A flexible formula for the customer, who can concentrate in his business and leave to us all the tasks related to his fleet, with the certainty that a qualified team is taking care of it.

Engineering services

ITALCARRELLI is capable of designing and executing the handling of your products from the end of the production line to the warehouse and from the warehouse to the production lines and shipping area.
Thanks to our highly skilled engineers, we can provide our customers with support for designing the best logistical solution for the production flow. All projects are executed with utmost care for every detail and factor, calculating production cycles, optimizing personnel, and minimizing expenses for machinery and equipment as much as possible.

Assistance

ITALCARRELLI customers can focus on their business; a qualified team will take care of their fleet.
With the delivery of each vehicle, ITALCARRELLI continues to stand by its customer with personalized assistance and after-sales services tailored to individual needs, relying on a vast network of partners and service centers located internationally, as well as an efficient Customer Care department and branches in various continents.

Spare parts worldwide, ITALCARRELLI always by your side.

Regardless of your geographic location, we guarantee constant and reliable support to meet your spare parts needs. We are committed to providing efficient and swift service to ensure your equipment continues to operate at its best, offering you the peace of mind that you can count on us wherever you are.

Explore and discover our Case histories

Our case histories are a tangible testimony of our commitment to excellence and innovation. By exploring these success stories, you can see how we have faced unique challenges and overcome specific obstacles in various sectors and contexts.

Custom-made machines tailored to your business needs.

Contact us to receive advice from our experts and find the most suitable solution.
Information, quotes, and support at: This email address is being protected from spambots. You need JavaScript enabled to view it. or +390444623393